Terms & Conditions 96cuci – Full Platform Rules for Malaysia

Welcome to 96cuci, an online casino and Sports Betting platform operating under the domain 96cuci.ws. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and 96cuci ("Company", "we", "us").

By accessing, browsing, registering an account, or using any part of the 96cuci platform, you hereby confirm that you have read, understood, and agreed to be bound by all provisions of these Terms, together with the Privacy Policy and any applicable game-specific rules.

If you do not agree with any part of these Terms, please stop using the 96cuci platform immediately and do not proceed with the registration process.

To register and use 96cuci's services, you must meet all of the following eligibility requirements:

• Aged at least 18 years of age on the date of registration.
• Not be subject to any local legal restrictions that prohibit participation in online gambling activities.
• Register using accurate, truthful, and complete personal information — including full name, an active Malaysian phone number, and a valid email address.
• Own and use only one account only on the 96cuci platform.
• Has never had an account previously closed due to fraud, breach of terms, or any other reason determined by 96cuci.

96cuci reserves the right to request identity verification documents (such as MyKad or passport) at any time as part of its Know Your Customer (KYC) process. Failure to provide the required documents within the specified timeframe may result in account suspension or closure.

You are solely responsible for keeping your 96cuci account username and password confidential. 96cuci recommends using a strong password (at least 8 characters, combining uppercase letters, lowercase letters, numbers, and symbols) and enabling two-factor authentication (2FA) for an added layer of security.

• Never share your account login details with anyone, including family members or friends.
• Avoid accessing your 96cuci account over unsecured public WiFi without using a VPN.
• Log out of the platform once you have finished your gaming session, especially on shared devices.
• Notify 96cuci immediately if you suspect any unauthorised access to your account.

96cuci will not be held liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

All deposits into your 96cuci account are processed in Malaysian Ringgit (RM). The payment methods accepted by 96cuci are as follows:

96cuci does not charge any processing fees for deposits. However, third-party payment providers may impose their own charges. It is your responsibility to check with the relevant payment provider regarding any fees that may apply.

All deposits must be made using a payment method registered in your own name. 96cuci does not accept third-party deposits. If a deposit is received from a payment method not registered in your name, 96cuci reserves the right to return the deposit and suspend your account pending investigation.

Withdrawals from your 96cuci account are subject to the following conditions:

• Minimum withdrawal: RM30 per transaction.
• Processing time: Within 15 minutes for most withdrawal methods, subject to verification.
• Withdrawals can only be made to the payment method registered in your name itself.
• Players must have completed the identity verification (KYC) process before their first withdrawal can be processed.
• If there is an active bonus with an outstanding rollover requirement, withdrawals cannot be processed until the rollover is completed or the bonus is manually cancelled.
• 96cuci reserves the right to conduct additional due diligence checks before approving withdrawals that exceed a certain amount, in line with anti-money laundering (AML) requirements.

96cuci offers a variety of bonuses and promotions from time to time, including a Welcome Bonus, deposit bonuses, cashback, and exclusive member offers. All bonuses are subject to the specific terms and conditions stated alongside each offer.

The general conditions applicable to all 96cuci bonuses are as follows:

• Each bonus may only be claimed one time only per player, per household, per device, or per IP address, unless otherwise stated.
• The rollover requirement must be met within validity period set for each bonus. Bonuses that do not meet the rollover requirement within the specified period will automatically expire and be forfeited.
• 96cuci reserves the right to forfeit the bonus found to have been claimed fraudulently, through the coordination of multiple accounts, or through any other method deemed to be promotional abuse.
• Any winnings obtained using bonus funds prior to meeting the rollover requirement cannot be withdrawn until the rollover is completed.
• Not all games may be eligible to contribute towards bonus rollover requirements. Please check the specific bonus terms for a list of qualifying games.

For more details on the 96cuci Welcome Bonus, please visit the Welcome Bonus ours.

All games available on the 96cuci platform — including slots, baccarat, roulette, blackjack, sic bo, live game shows, and Sports Betting (football, cricket, badminton, e-sports) — are governed by the rules set by their respective game providers.

• Digital casino game outcomes are determined by Random Number Generator (RNG) which has been certified by an independent auditing body and cannot be influenced by 96cuci or any player.
• For Live Casino, outcomes are determined by a real dealer via live stream. Any technical failure during a Live Casino game may result in the cancellation of the affected round.
• For Sports Betting, the odds displayed at the time a bet is placed are the odds that apply. Confirmed bets cannot be cancelled.
• 96cuci reserves the right to void any bet placed at clearly incorrect odds (manifest error) due to technical or human error.
• Any final decision made by 96cuci regarding a game dispute is binding.

The following activities are strictly prohibited on the 96cuci platform and may result in immediate account closure, forfeiture of all balances, and/or legal action:

• Identity Fraud — registering with false information or assuming another person's identity.
• Multiple Account Ownership — opening or operating more than one 96cuci account.
• Money laundering — using the 96cuci platform for money laundering or any other illegal financial activity.
• Collusion — colluding with other players to gain an unfair advantage in Live Casino or player-versus-player games.
• Use of bots or automated software — using any scripts, bots, or third-party software to gain an unfair advantage.
• Bug Exploitation — deliberately exploiting any technical glitch or software bug for personal gain.
• Bonus abuse — claiming bonuses fraudulently through multiple accounts or any other method that violates promotional terms.

96cuci is committed to protecting the privacy of all its members. The collection, use, and storage of your personal data are governed by our Privacy Policy 96cuci, which forms part of these Terms.

In summary, 96cuci collects your personal information for the following purposes:

• Identity verification and compliance with KYC/AML requirements.
• Processing of deposit and withdrawal transactions.
• Providing customer support services.
• Sending promotional communications and platform updates (with your consent).
• Platform improvements and user experience enhancements.

96cuci will not sell or disclose your personal information to third parties without your consent, except where required by law or a relevant regulatory authority.

96cuci takes responsible gaming very seriously. We believe that gambling should be an enjoyable form of entertainment, not a source of stress or financial hardship. We provide the following tools to help players gamble responsibly:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Time Limits: Set reminders or time limits for your gaming sessions.
• Cooling-Off Period: Temporarily suspend your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Close your account permanently or for an extended period if you feel you need to stop playing.

If you or someone you know is experiencing gambling-related issues, please seek help immediately. For more information on self-control tools and support resources, please visit the Responsible Gaming ours.

To the extent permitted by applicable law, 96cuci shall not be liable for any indirect, consequential, incidental, or exemplary losses arising from or in connection with the use of our platform, including but not limited to:

• Financial losses resulting from game or betting outcomes.
• Service interruptions or unavoidable technical downtime.
• Losses resulting from unauthorised access to your account caused by your own negligence.
• Transaction processing delays caused by third-party payment providers.

96cuci's maximum liability to any player under any circumstances is limited to the total amount deposited by that player in the 30 days preceding the claim.

96cuci reserves the right to suspend or terminate any player's account at any time, with or without prior notice, for reasons including:

• Breach of any provision under these Terms.
• Fraudulent chargebacks, money laundering, or any other illegal activity.
• Requests from law enforcement agencies or regulatory authorities.
• Account inactivity exceeding 12 consecutive months.

Players may also close their account at any time by contacting the 96cuci support team. Any valid balance remaining in the account (excluding bonuses that have not met the rollover requirements) will be returned to the player, subject to the settlement of any outstanding bets.

96cuci reserves the right to amend, update, or replace any part of these Terms at any time without prior notice for minor changes. For material or significant changes, 96cuci will provide at least 7 days before such changes take effect via registered email or in-platform notification.

Your continued use of the 96cuci platform after the effective date of any changes to the Terms constitutes your acceptance of the updated Terms. It is your responsibility to review this Terms & Conditions page periodically to stay informed of any changes.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of 96cuci's services, please contact our support team:

• Email: support@96cuci.ws
• Live Chat: Available 24/7 on the 96cuci website
• Support Language: Malay & English

For more specific enquiries, you may also visit the FAQ ours, which contains answers to the most frequently asked questions by 96cuci players.